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BigBlu has rebranded to Brdy. We connect everyone.

Privacy Policy

Protecting your personal information is important to us. So is following New Zealand’s privacy laws. This Privacy Policy tells you how we will collect and use, and may disclose, your personal information and how we protect your privacy (any reference to “ Brdy”, “we”, “us” or “our” is to Skymesh Pty Limited (trading as Brdy) and its subsidiaries.

“Personal Information” means any information that can directly or indirectly identify you or another person.

This Privacy Policy applies to anyone who uses our website: brdy.co.nz (Website), buys or uses our services and products (Services), or otherwise interacts with us. In addition to this policy, we comply with the Privacy Act 2020 New Zealand (NZ Privacy Law)

By accessing our Website, using our Services, or otherwise interacting with us, you accept this Privacy Policy and consent to our collection, use and disclosure of any personal information you provide as described in this policy.

If you have any questions, you can contact complaints@brdy.co.nz

YOUR RIGHTS

We will only use your Personal Information for the reasons that we collected it, and in accordance with this Privacy Policy. If we don’t need your Personal Information anymore for those reasons, then we’ll stop using it.

If you don’t agree with our Privacy Policy or don’t want us to collect your Personal Information, then please don’t interact with us or use our Website or our Services. If you agree but subsequently change your mind and don’t agree with our Privacy Policy anymore, then please stop interacting with us, using our Website and our Services.

INFORMATION WE COLLECT ABOUT YOU

We may collect the following Personal Information:

  • your name and contact details
  • your company name and GST number (if a business customer)
  • information you provide to us when you apply to be our customer including your credit history
  • your billing and installation address
  • your payment information (credit/debit card information and bank details)
  • your tax details
  • your transaction data and account history with us
  • technical data which includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access our website or Services
  • profile data which includes your username, purchases or orders made by you, your interests, preferences, feedback and survey responses
  • usage data which includes information about your use of our Services
  • marketing and Communications data which includes your preferences in receiving marketing from us and our third parties and your communication preferences
  • information about the webpages you visit on our Website
  • any other information you give us

Please don’t give us Personal Information about someone else unless you have their permission and you have made sure that they are aware of this Privacy Policy.

HOW WE COLLECT YOUR INFORMATION

We collect Personal Information:

  • from you directly (for example, when you provide information to us by phone, email, via web forms on our website, online chat system on our website or in written correspondence)
  • from you indirectly (for example, when you use our Services, visit our Website or interact with us on social media)
  • from third parties (like contractors and agents that we engage to perform services on our behalf, such as to analyze traffic on our Website and social media and performing credit checks)
  • from places where the information is publicly available.

HOW WE USE YOUR INFORMATION

We use and disclose your Personal information:

  • to verify your identity
  • to provide you with our Services
  • to enable our service providers and other third parties to support the Services
  • to market our Services to you
  • to customize and improve our marketing, our Website content, and our Services
  • to respond to your queries or other communications regarding the Website and our Services including complaints.
  • to administer your account with us and process transactions
  • to invoice you and to collect money that you owe us
  • to operate and maintain our Website
  • to notify you about changes to our Services
  • to our internal record-keeping purposes
  • to facilitate the sale or other disposition of our business or assets
  • to comply with our legal obligations, including obligations to our related companies (as defined in the Companies Act 1993), business partners and service providers
  • to conduct research and statistical analysis (on an anonymized basis)
  • for any other purposes that you authorize

HOW WE DISCLOSE YOUR INFORMATION

We may disclose your Personal Information to:

  • other companies within the Brdy group
  • our business partners and third party service proveiders that support our Services
  • credit reference agencies to confirm your credit status
  • other third parties for collation of research and statistical data (for anonymised data)
  • third parties that have a right to require the supply of your personal information (such as regulatory authorities)
  • any other person authorised by law or by you

HOW WE SAFEGUARD YOUR PERSONAL INFORMATION OUTSIDE NEW ZEALAND

From time to time, we may disclose, and you authorise us to disclose, your Personal Information to an overseas service provider for the above purposes. We make sure that the overseas service provider is:

  • a participant in a prescribed binding scheme for international disclosures of personal information; and/or
  • is located in a country that provides comparable safeguards to New Zealand’s privacy laws, approved by the Privacy Commissioner.
  • If not, then we will take reasonable steps to ensure that the overseas service provider is required to protect your Personal Information in a way that, overall, provides comparable safeguards to those required under New Zealand’s privacy laws.

Examples of these steps include a written agreement between us and the overseas service provider or making reasonable enquiries regarding data protection standards of the country in which the overseas service provider is located.

COOKIES

Cookies are small text files placed on your computer, mobile phone, tablet, or other electronic device to store data that can be recalled by a web server in the domain that placed the cookie. This data often consists of a string of numbers and letters that uniquely identifies your device, but it can contain other information as well. Some cookies are placed by third parties acting on our behalf. We may use cookies and similar technologies to store and honour your preferences and settings, enable you to sign-in, provide interest-based advertising, analyse how our Service perform, and fulfil other business functions or operations set out in this Privacy Policy.

To enable some of the features and functionality on our Website, you may need to permit us to place cookies on your device.  You can remove or block cookies by using the settings in your browser, but it may affect your ability to use our Website.

E-COMMUNICATIONS

You consent to receiving information from us about our Services, promotions and competitions via email, text message and social media. If you want us to stop sending you electronic communications, then you can simply unsubscribe at any time by following the instructions included in the electronic communication.

HOW WE PROTECT YOUR PERSONAL INFORMATION

We have reasonable protections in place against unauthorized access, use, modification, disclosure and loss of your Personal Information.

Request access OR CORRECTION to Your Personal Information

You’re allowed to see what Personal Information we have about you, and you can ask us to correct it if you think it’s wrong. If there is a legal reason why we can’t let you see it, or if we don’t agree with your correction, then we’ll tell you.

PRIVACY COMPLAINTS 

If you think that we haven’t properly protected your privacy, you email us at complaints@brdy.co.nz

or complain to the New Zealand Privacy Commissioner. Further information on making a complaint is available at  https://www.privacy.org.nz/your-rights/making-a-complaint /

PRIVACY POLICY CHANGES

We may from time to time change our Privacy Policy. These changes may reflect, among other things, changes in laws, our data collection practices, and/or changes to our business or Services. We will post any updated policies on our Website. The updated Privacy Policy will take effect [14 days] after the date it is posted.

If you continue to use our Services or continue to visit our Website or interact with us after the updated Privacy Policy comes into effect, then this will indicate that you have agreed to our changes.

If you don’t agree with the changes to the Privacy Policy, then you should immediately stop using our Services and our Website.

We encourage you to review our Privacy Policy periodically for any changes.